Terms & Conditions

These Terms & Conditions explain how you may use the Tulina Health website and how our general enquiries, training, education, consultancy, workforce development, events, resources and services are provided. By using this website or submitting an enquiry, booking request or register-interest form, you agree to use the website responsibly and in line with these terms.

Last updated: [20/07/2026]

Note: This is a policy page. Legal review is recommended before publication.

1. About Tulina Health

Tulina Health provides specialist neurodevelopmental and mental health education, psychoeducation, training, consultancy, workforce development, resources, events and services in development. Some clinical services are currently being developed and are not yet open for clinical bookings.

2. Website Use

You may use this website to learn about Tulina Health, make enquiries, access resources, register interest, book training or request information. You must not misuse the website, attempt to interfere with its security, submit false information, upload harmful content or use the website in a way that could harm Tulina Health or other users.

3. Information on This Website

We aim to keep website information accurate, up to date and clear. However, website content is provided for general information only and may change. Content on this website should not be treated as personal medical advice, legal advice, safeguarding advice or a substitute for professional assessment, diagnosis or treatment.

4. No Emergency or Crisis Support

Tulina Health does not provide emergency, crisis or urgent clinical support. If you or someone else is at immediate risk, call 999 or attend your nearest A&E. For urgent non-emergency advice, contact NHS 111, your GP or your local urgent mental health helpline.

5. Clinical Services in Development

ADHD, autism, weight management, physical health and other future clinical services may be shown on the website as Coming Soon, Services in Development or Register Interest. These pages do not mean that clinical services are currently open for booking. Clinical services will only be launched when appropriate governance, staffing, insurance, prescribing, safeguarding and regulatory arrangements are in place.

6. Training, Education and CPD

Tulina Health may provide training, education, webinars, workshops, CPD-style learning, learning pathways and professional development resources. Training is intended to support learning and reflective practice. Unless clearly stated otherwise, Tulina Health training does not award a university qualification, statutory qualification, professional registration, prescribing qualification or formal clinical competency sign-off.

7. Bookings and Payments

Where a service, training event, course, webinar, consultancy session or programme is bookable, the relevant booking information, fees, payment method, cancellation terms and delivery details will be confirmed at the point of booking or in a written proposal. A booking is not confirmed until Tulina Health has accepted it and any required payment or agreement has been completed.

8. Cancellations, Refunds and Transfers

Cancellation, refund and transfer arrangements may vary depending on the type of service, event, digital product, training programme or bespoke consultancy package. The applicable terms should be stated on the booking page, invoice, proposal or confirmation email. Tulina Health may offer alternatives such as transfer to another date or credit toward a future event where appropriate.

9. Bespoke Organisational Work

Bespoke training, consultancy, workforce development, supervision, speaking, service transformation or advisory work may be subject to a separate proposal, service agreement or contract. Where separate written terms are agreed, those terms will apply to that work.

10. Resources and Downloads

Resources, guides, templates and downloads are provided for general education and professional learning. They should be adapted to local policy, professional standards, governance arrangements and service requirements before being used in practice.

11. Intellectual Property

Website content, course materials, resources, documents, graphics, branding, frameworks and training materials are owned by or licensed to Tulina Health unless otherwise stated. You may not copy, reproduce, sell, distribute, upload, adapt or use Tulina Health materials for commercial purposes without written permission.

12. User Submissions

When you submit a form, enquiry, register-interest request or booking request, you are responsible for ensuring the information you provide is accurate and appropriate. Please do not submit unnecessary sensitive personal information unless it is relevant to your enquiry.

13. Third-Party Links and Tools

This website may link to third-party websites, booking platforms, payment systems, video platforms or external resources. Tulina Health is not responsible for the content, security or privacy practices of third-party websites. You should read their terms and privacy information.

14. Accessibility and Reasonable Adjustments

Tulina Health aims to make its website, training and services as accessible as possible. If you require reasonable adjustments or an alternative format, please contact us and we will consider how we can support your access needs.

15. Limitation of Liability

Nothing in these terms excludes liability where it cannot legally be excluded. Tulina Health is not responsible for losses caused by misuse of the website, reliance on general information without appropriate professional advice, third-party tools, website downtime or events outside our reasonable control.

16. Privacy and Data Protection

Tulina Health handles personal information in line with its Privacy Policy. Please read the Privacy Policy and Cookie Policy for information about how personal data, website data and cookies may be used.

17. Changes to These Terms

Tulina Health may update these Terms & Conditions from time to time. The date at the top of the page will show when they were last updated.

18. Governing Law

These Terms & Conditions are governed by the laws of England and Wales unless a specific written contract states otherwise.

19. Contact

If you have any questions about these Terms & Conditions, please contact Tulina Health at enquiries@tulinahealth.co.uk.

See also: Privacy Policy · Cookie Policy · Accessibility Statement · Complaints & Feedback